Ep 254: From Seamless Trips to Visa-Free Access & Authentic Experiences to High-Value Tourists: 2025's Top Travel Conference Buzzwords

About This Episode

23 May 2025 • 35m23s

Since the turn of the year, Gary and Hannah have been travelling across South East Asia and worldwide, speaking at various travel conferences. So, this week, we’ve compiled a long list of the most ubiquitous concepts, words and phrases we’ve encountered on stage and in the venue break-out spaces and receptions. We discuss the current contexts around popular buzzwords such as Authentic Experiences, Hyper-Personalisation, Seamless Trips and Frictionless Travel. We wonder where the Visa-Free Access debate goes next, and applaud the greater integration of Muslim Tourism themes into travel conference planning.

Of course, we can’t leave out Over-tourism, Agentic AI, Gen Zs, Digital Arrival Cards and Chatbots, and we make a forecast about how Trump Tariffs will be discussed in a travel context across the rest of 2025.

Plus, what happened to Super Apps, the Metaverse and our most disliked phrase “Owning the Customer”?

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