Ep 61: Tourism in Transformation: Tapping Into Post-COVID Consumer Aspirations & Expectations

About This Episode

17 Mar 2021 β€’ 19m00s

This week, Gary and Hannah both gave presentations at the 8th ASEAN Tourism Research Association Annual Forum. This is a recording of Gary’s presentation, entitled: Tourism in Transformation: Tapping Into Post-COVID Consumer Aspirations & Expectations.

Bringing insights from the past year working with hotel groups, consumer research firms and marketing agencies, Gary analyses how Asian consumers are rethinking the meaning and purpose of travel. He also measures their possible motivations for taking trips when borders reopen. Plus, innovations in livestream travel marketing to solar wearables, and the emergence of earth-friendly amenities to a desire to escape to nature.

Travellers may also step up their celebrations of ‘life landmarks’ and their appetites for culinary travel. And, of course, no-one travels without an online audience any more, so how has social media integration become more sophisticated?

Slides

View All Episodes

Latest Episodes Catch up with the pods you may have missed

Play
11 Sep 2026 β€’ 32m04s

Ep 317: Vietnam's Golden Tourism Year Continues, Thailand Revises its Visa Rules for Travellers & AirAsia Tests New Routes into Europe

So, we’re just three weeks away from that all important fourth quarter of the year - and it’s a hectic time across the travel landscape, with plenty of talking points to deconstruct. This week, Gary and Hannah discuss the air travel impacts of a major volcanic eruption (with a familiar name) in Indonesia and a State of Emergency in Malaysia caused by wild fire “haze”. Plus, we look at how Russian, Chinese and South Korean tourists are fuelling Vietnam’s dynamic inbound surge, while Cambodia counts the cost of a dismal year for international arrivals.
Play
21 Aug 2026 β€’ 35m46s

Ep 316: Thailand's Tourism Tax is Back, Vietnam Targets 50 Million Visitors & Russia Entices South East Asian Tourists

“Tourists are now viewed as a source of taxation revenue. It’s increasingly hard to raise taxes on your own citizens, but if you have 30+ million tourists each year, that’s a lot of potential tax you can raise.” This week, Gary and Hannah discuss the multiple challenges Thailand faces in increasing its proposed tourism tax, from THB300 to THB450 - and collecting it. Meanwhile, Vietnam’s stellar tourism run continues with a raft of upcoming initiatives and an eye-watering new inbound tourism target.